Terms of Service

Effective Date: March 19, 2026  |  Last Updated: March 19, 2026

1. Introduction and Acceptance of Terms

Welcome to Imos Pizza (hereinafter referred to as "the Company," "we," "us," or "our"). These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," or "you") and Imos Pizza governing your access to and use of the website located at imosspizz.click (the "Website") and all related services, content, functionality, and transactions offered through or in connection with the Website.

By visiting the Website, creating an account, placing an order, or otherwise engaging with our services in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, as well as our Privacy Policy, which is incorporated herein by reference. These Terms apply to all visitors, users, customers, and any other persons who access or use the Website.

If you are using the Website on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and your agreement to these Terms will be treated as the agreement of that entity.

We reserve the right to modify, update, or replace these Terms at any time at our sole discretion. Your continued use of the Website following the posting of revised Terms constitutes your acceptance of the changes. It is your responsibility to check this page periodically for updates.

2. Company Information and Contact Details

The Website and all associated services are operated by:

For any questions, concerns, or inquiries related to these Terms of Service, you may contact us at any time using the contact details listed above.

3. Description of Services

Imos Pizza is a food service business operating within the United States. Through our Website, we offer the following services:

3.1 Online Food Ordering

We provide an online platform through which customers may browse our menu, customize their food selections, and place orders for delivery or pickup. Our menu includes a variety of pizza offerings, sides, beverages, and other food products, which may change from time to time based on availability, season, or business decisions.

3.2 Delivery and Pickup Services

We offer delivery and in-store pickup options subject to availability, location, and applicable delivery zones. Delivery fees, minimum order amounts, and estimated delivery times are displayed during the checkout process and are subject to change without prior notice. Delivery availability is based on your geographic location relative to our operating locations.

3.3 Promotional Offers and Loyalty Programs

From time to time, we may offer promotions, discount codes, special deals, or loyalty rewards programs. All promotional offers are subject to specific terms and conditions that will be disclosed at the time of the offer. We reserve the right to modify, suspend, or terminate any promotional program at any time without liability.

3.4 Customer Account Services

We may offer users the ability to create a personal account on the Website to facilitate faster ordering, order tracking, saved preferences, and access to order history. Account creation is optional unless otherwise required to complete a transaction.

3.5 Third-Party Integrations

We may integrate or partner with third-party payment processors, delivery platforms, or other service providers to enhance your user experience. Your use of such third-party services may be subject to their own terms of service and privacy policies, for which we are not responsible.

4. Eligibility and User Obligations

4.1 Eligibility

To use our Website and services, you must be at least 13 years of age. If you are under the age of 18, you may only use our services with the involvement and consent of a parent or legal guardian. By using the Website, you represent and warrant that you meet these eligibility requirements.

4.2 Account Registration

If you choose to create an account, you agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately at [email protected] if you suspect any unauthorized use of your account or any other security breach.

4.3 User Conduct and Obligations

By using our Website, you agree to use it only for lawful purposes and in accordance with these Terms. You agree to:

• Provide truthful, accurate, and complete information in all forms and communications with us;
• Use the Website solely for personal, non-commercial purposes unless otherwise expressly agreed;
• Comply with all applicable local, state, federal, and international laws and regulations;
• Respect the intellectual property rights and privacy of other users and third parties;
• Not engage in any conduct that restricts or inhibits any person's use or enjoyment of the Website.

5. Prohibited Activities

You agree that you will not, under any circumstances, engage in any of the following prohibited activities:

• Fraudulent Orders: Placing orders with fraudulent payment information, false delivery addresses, or with the intent to defraud Imos Pizza or any third-party service provider;
• Unauthorized Access: Attempting to gain unauthorized access to any portion of the Website, server, database, or systems connected to the Website;
• Malicious Code: Uploading, transmitting, or distributing any viruses, malware, spyware, ransomware, or any other harmful, disruptive, or destructive code;
• Data Scraping: Using automated tools, bots, scrapers, crawlers, or similar technologies to collect or extract data from the Website without our express written consent;
• Impersonation: Impersonating any person or entity, including any employee or representative of Imos Pizza, or misrepresenting your affiliation with any person or entity;
• Abuse and Harassment: Engaging in abusive, threatening, harassing, defamatory, or discriminatory behavior toward our staff, other users, or any third party;
• Spam and Unsolicited Communications: Sending unsolicited commercial communications, promotional materials, or any form of spam through our platform;
• Circumvention: Attempting to circumvent any technical or security measures implemented on the Website;
• Illegal Activities: Using the Website for any unlawful purpose or in violation of any federal, state, or local law, including but not limited to consumer protection laws, anti-fraud statutes, or food safety regulations;
• Commercial Exploitation: Reselling, sublicensing, or commercially exploiting any part of the Website, its content, or its services without prior written permission from Imos Pizza;
• Interference: Interfering with or disrupting the integrity or performance of the Website, servers, or networks connected to the Website.

Violation of any of the above prohibitions may result in immediate termination of your access to the Website, cancellation of pending orders, and, where applicable, referral to appropriate law enforcement authorities.

6. Orders, Pricing, and Payment Terms

6.1 Order Placement and Confirmation

When you place an order through our Website, you are making an offer to purchase the selected items. Your order is not confirmed until you receive an order confirmation via email or on-screen notification. We reserve the right to refuse, cancel, or limit any order at our sole discretion, including in cases of suspected fraud, pricing errors, or product unavailability.

6.2 Pricing and Taxes

All prices displayed on the Website are in United States Dollars (USD) and are subject to change without notice. Applicable sales taxes, delivery fees, and service charges will be calculated and displayed during the checkout process. You are responsible for paying all taxes and fees associated with your order as required by applicable federal, state, and local law.

6.3 Payment Methods

We accept various forms of payment as indicated on our Website, including major credit cards, debit cards, and any other payment methods we may offer from time to time. By submitting payment information, you represent and warrant that you are authorized to use the payment method provided and that the information you provide is accurate and complete.

6.4 Payment Processing

Payment processing is handled by third-party payment processors. We do not store full credit card numbers or sensitive financial data on our servers. By using our payment services, you agree to the terms and privacy policies of our third-party payment processors. We are not liable for any errors, delays, or security incidents attributable to third-party payment processors.

6.5 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally considered final once an order has been prepared or is in transit. If you believe there is an issue with your order, including incorrect items, quality concerns, or non-delivery, please contact us at [email protected] within a reasonable time after the scheduled delivery or pickup time. Refunds and credits are issued at our sole discretion and may be provided in the form of account credits, replacement orders, or original payment method refunds, depending on the circumstances.

7. Intellectual Property Rights

7.1 Ownership of Content

The Website and all of its content, including but not limited to text, graphics, images, logos, icons, photographs, audio clips, video clips, digital downloads, data compilations, and software, are the exclusive property of Imos Pizza or its content suppliers and are protected by applicable United States and international intellectual property laws, including copyright, trademark, and trade secret laws.

7.2 Trademarks

All trademarks, service marks, trade names, logos, and trade dress displayed on the Website are proprietary to Imos Pizza or their respective owners. Nothing in these Terms grants you any right or license to use any trademark, service mark, logo, or trade name of Imos Pizza or any third party without the prior written consent of the respective owner.

7.3 Limited License to Users

Subject to your compliance with these Terms, Imos Pizza grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Website solely for personal, non-commercial purposes. This license does not include the right to:

• Reproduce, distribute, publicly display, or create derivative works from any content on the Website;
• Use any data mining, robots, or similar data gathering tools;
• Download or copy any account information for the benefit of another party;
• Use or export the content in violation of any export control laws.

7.4 User-Submitted Content

If you submit any reviews, comments, suggestions, feedback, or other content to us through the Website or via email, you grant Imos Pizza a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media. You represent and warrant that you own or have the necessary rights to grant this license and that the content does not infringe upon any third-party rights.

8. Disclaimers and "As-Is" Basis

8.1 No Warranties

THE WEBSITE AND ALL SERVICES, CONTENT, AND PRODUCTS PROVIDED THROUGH IT ARE OFFERED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE UNITED STATES LAW, IMOS PIZZA EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT ON THE WEBSITE;
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE QUALITY, SAFETY, OR SUITABILITY OF ANY FOOD PRODUCTS FOR YOUR PARTICULAR DIETARY NEEDS OR HEALTH CONDITIONS.

8.2 Food and Allergen Disclaimer

We make reasonable efforts to provide accurate descriptions of our menu items, including ingredient information. However, we cannot guarantee that our food products are free from allergens, cross-contamination risks, or other substances that may cause adverse reactions in individuals with food allergies or sensitivities. If you have a known food allergy or dietary restriction, it is your responsibility to contact us directly before placing an order to inquire about specific ingredients. We are not liable for any allergic reactions or health consequences resulting from the consumption of our food products.

8.3 Third-Party Content and Links

The Website may contain links to third-party websites, services, or content that are not owned or controlled by Imos Pizza. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. We do not endorse or make any representations about third-party websites or any information, software, or other products or materials found there.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, INCLUDING THE FEDERAL TRADE COMMISSION ACT AND ANY APPLICABLE STATE CONSUMER PROTECTION STATUTES, IMOS PIZZA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR:

• ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE WEBSITE OR OUR SERVICES;
• LOSS OF REVENUE, PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES;
• DAMAGES RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;
• DAMAGES RESULTING FROM THE CONDUCT OF ANY THIRD PARTY ON OR THROUGH THE WEBSITE;
• ANY FOOD-RELATED ILLNESS, ALLERGIC REACTION, OR PERSONAL INJURY UNLESS DIRECTLY CAUSED BY OUR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT;
• ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE WEBSITE.

IN NO EVENT SHALL THE TOTAL CUMULATIVE LIABILITY OF IMOS PIZZA TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE WEBSITE EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO IMOS PIZZA IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

10. Indemnification

You agree to defend, indemnify, and hold harmless Imos Pizza and its officers, directors, shareholders, employees, agents, affiliates, successors, and assigns from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way related to:

• Your access to or use of the Website or our services;
• Your violation of any provision of these Terms;
• Your violation of any applicable law, regulation, or ordinance;
• Your infringement or misappropriation of any intellectual property or other rights of any third party;
• Any content you submit, post, or transmit through the Website;
• Any fraudulent, false, or misleading information you provide to us;
• Any dispute between you and any other user of the Website or any third party.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with us in asserting any available defenses.

11. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or related to them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Imos Pizza is registered and operates, without regard to its conflict of law provisions.

To the extent that any dispute is not subject to arbitration as set forth in Section 12 below, you agree to submit to the exclusive jurisdiction of the federal and state courts located in the applicable state of our principal place of business. You waive any objection to the exercise of jurisdiction over you by such courts and to venue in such courts.

Applicable federal laws include but are not limited to the Federal Trade Commission Act (15 U.S.C. § 45), which prohibits unfair or deceptive acts or practices in commerce, and any applicable provisions of federal consumer protection law. If our business is located or primarily operates in the State of California, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) may also apply to your interactions with us.

12. Dispute Resolution and Arbitration

12.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to first contact us at [email protected] and attempt to resolve the dispute informally. We will attempt to address your concern within thirty (30) calendar days of receiving your written notice. If the dispute is not resolved informally within that period, either party may proceed to binding arbitration as described below.

12.2 Binding Arbitration

EXCEPT WHERE PROHIBITED BY LAW, ANY DISPUTE, CONTROVERSY, OR CLAIM ARISING OUT OF OR RELATING TO THESE TERMS, OR THE BREACH, TERMINATION, OR VALIDITY THEREOF, SHALL BE FINALLY RESOLVED BY BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (AAA) IN ACCORDANCE WITH ITS CONSUMER ARBITRATION RULES. THE ARBITRATION SHALL TAKE PLACE IN THE STATE WHERE IMOS PIZZA MAINTAINS ITS PRINCIPAL PLACE OF BUSINESS OR VIA REMOTE MEANS AS AGREED BY THE PARTIES.

The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. The costs of arbitration shall be shared equally between the parties, except as otherwise required by applicable law or the AAA rules.

12.3 Class Action Waiver

YOU AND IMOS PIZZA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. Unless both you and Imos Pizza agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

12.4 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of that party's intellectual property rights or confidential information.

13. Term and Termination

13.1 Duration

These Terms remain in full force and effect for as long as you access or use the Website or our services. Certain provisions of these Terms that by their nature should survive termination shall continue to apply after termination, including but not limited to provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution.

13.2 Termination by Us

We reserve the right, in our sole discretion and without prior notice or liability, to suspend, restrict, or terminate your access to the Website and our services at any time for any reason, including but not limited to:

• Your breach of any provision of these Terms;
• Conduct that we believe is harmful to other users, third parties, or our business interests;
• Your engagement in any prohibited activity as described in Section 5;
• Requests by law enforcement or other government agencies;
• Extended periods of account inactivity;
• Circumstances beyond our reasonable control, including technical failures or regulatory changes.

13.3 Termination by You

You may terminate your use of the Website at any time by discontinuing access. If you have created a registered account, you may request account deletion by contacting us at [email protected]. Please note that termination does not relieve you of any obligations incurred prior to termination, including any outstanding payment obligations.

14. Privacy and Data Protection

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, disclose, and protect your personal information in compliance with applicable United States federal and state privacy laws, including the Federal Trade Commission Act and, where applicable, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

By using our Website and services, you consent to the collection and use of your personal information as described in our Privacy Policy. You should review our Privacy Policy carefully, as it forms an integral part of your agreement with us.

15. Accessibility

Imos Pizza is committed to making our Website accessible to all users, including those with disabilities. We strive to comply with the Web Content Accessibility Guidelines (WCAG) and applicable accessibility standards to the extent reasonably practicable. If you experience any difficulty accessing our Website or services, please contact us at [email protected] and we will make reasonable efforts to accommodate your needs.

16. Force Majeure

Imos Pizza shall not be liable for any failure or delay in the performance of its obligations under these Terms arising from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, government actions, civil unrest, labor disputes, supply chain disruptions, power outages, internet service interruptions, or any other event constituting a force majeure. In such circumstances, our obligations will be suspended for the duration of the force majeure event, and we will make reasonable efforts to resume normal operations as soon as practicable.

17. Changes to These Terms

We reserve the right to modify, update, or replace these Terms of Service at any time and at our sole discretion. When we make material changes to these Terms, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or by posting a prominent notice on the Website.

Your continued use of the Website after any such modifications constitutes your binding acceptance of the updated Terms. If you do not agree to the modified Terms, your sole remedy is to discontinue your use of the Website. We encourage you to review these Terms periodically to stay informed of any updates.

18. Severability

If any provision of these Terms of Service is found to be unlawful, void, or for any reason unenforceable by a court or arbitrator of competent jurisdiction, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of the remaining provisions. The unenforceable provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be deemed deleted, and the remainder of these Terms shall continue in full force and effect.

19. Entire Agreement and Waiver

These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published by us on the Website, constitute the entire agreement between you and Imos Pizza with respect to your use of the Website and services, and supersede all prior and contemporaneous agreements, representations, warranties, and understandings, whether written or oral, relating to the subject matter hereof.

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. A waiver by Imos Pizza of any breach of these Terms shall not be construed as a waiver of any subsequent breach. All waivers must be in writing and signed by an authorized representative of Imos Pizza to be effective.

20. Assignment

You may not assign or transfer these Terms, or any of your rights or obligations under these Terms, without the prior written consent of Imos Pizza. Any attempted assignment without such consent shall be null and void. Imos Pizza may freely assign or transfer these Terms, in whole or in part, to any affiliate, successor, or acquirer of all or substantially all of our business or assets, without restriction and without your consent.

21. Electronic Communications

By using our Website and providing your email address or other contact information, you consent to receive electronic communications from us, including but not limited to order confirmations, promotional messages, account notifications, and legal notices. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing, to the fullest extent permitted by applicable law.

22. Contact Information

If you have any questions, concerns, or complaints regarding these Terms of Service, or if you wish to report a violation of these Terms, please contact us using the information provided below. We will make every effort to respond to your inquiry promptly and in good faith.

Thank you for choosing Imos Pizza. We value your trust and are committed to providing you with a safe, enjoyable, and satisfying experience every time you visit our Website or enjoy our food.